Payment Policy
Effective Date: January 6, 2025
At Kyromavel, we aim to provide a seamless and secure payment process for all our customers. Our Payment Policy outlines the terms, methods, and conditions for processing payments on our website Kyromavel.com. By using our website, you agree to the following payment terms.
1. Accepted Payment Methods
We accept the following payment methods for transactions on our website:
- Credit Cards: Visa, MasterCard, American Express, and Discover
- Debit Cards: Debit cards with the Visa or MasterCard logo
- PayPal: PayPal allows you to use your PayPal account to make secure payments
- Other Online Payment Methods: Additional payment methods may be available depending on your location and regional preferences
You will be asked to choose a payment method during checkout. All payments must be completed in full before an order is processed.
2. Payment Process
Once you submit your order, you will be redirected to the appropriate payment gateway (such as PayPal or a credit card processing platform). You must provide accurate payment information, including credit card or PayPal details. If the payment is authorized, we will process your order and send you an order confirmation email.
a. Order Confirmation:
After payment is successfully processed, we will send you an order confirmation email, including the details of your order, the products purchased, and the estimated delivery date.
b. Payment Authorization:
Payments are authorized immediately at the time of purchase, but funds may not be charged to your card until the order is shipped. If there are issues with payment authorization (such as incorrect payment details or insufficient funds), your order may be canceled, and we will contact you to resolve the issue.
3. Security and Data Protection
We take your security seriously and use industry-standard encryption technology to ensure that your payment information is processed securely. All sensitive payment data, such as credit card details, is handled by trusted third-party payment processors. We do not store any of your payment information on our servers.
a. Secure Transactions:
We use SSL (Secure Socket Layer) encryption to protect all personal and payment information during transmission. Your data is safeguarded from unauthorized access during the payment process.
b. Payment Verification:
To prevent fraud, we may require additional verification for certain payments. If this occurs, we will reach out to you for more details to complete the transaction.
4. Taxes and Fees
a. Sales Tax:
Sales tax is applied to orders based on the applicable rate in your state or region. The tax amount will be displayed during checkout before you confirm your order.
b. Transaction Fees:
There may be additional transaction fees depending on your selected payment method, such as currency conversion fees for international payments or processing fees for PayPal. These fees are typically shown at checkout.
5. Payment Issues
If you encounter issues with your payment, such as declined transactions, incorrect billing information, or discrepancies in payment processing, please contact our customer service team immediately at info@kyromavel.com. We will assist you in resolving any payment issues promptly.
6. Refunds and Cancellations
Refunds for canceled orders or returned products will be processed according to our Refund and Returns Policy. The refund will be issued to the original payment method used at the time of purchase, and you will receive a notification when the refund is processed.
7. Changes to Payment Policy
Kyromavel reserves the right to update or modify this Payment Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed of any updates or changes.